FAQ

Camp Packing Information

What to Pack Information

Camper FAQ

Overnight Camps: * Check-in: 10:00 AM – 11:00 AM on Day 1.

  • Closing Program: Friday at Noon (15–20 mins). Includes songs, stories, and final goodbyes.

Day Camps: * Hours: 8:00 AM – 5:30 PM daily.

  • Note: No closing program for day sessions; pre-registration is required.

Requirement: A parent or guardian must check campers in and out.

  • Emergency Contact: Call 250-442-0220. Please leave a message if there is no answer; staff check these regularly.
  • Visitor Policy: Visits are discouraged to prevent homesickness and missed activities.
  • Volunteering: Parents wishing to be nearby may volunteer for kitchen shifts.
  • Check-in: All visitors must report to the camp office immediately upon arrival.

  • Pines General Store: Open after the Friday Closing Program for shirts and souvenirs.
  • Lost & Found: Please check this before leaving. Items are kept until the end of September before being donated.
  • Liability: The camp is not responsible for lost or damaged personal property.

Phone: 250-442-0220

Email: info@pinesbiblecamp.com

Registration FAQ

If a camp isn’t showing up on the registration page, it’s usually because of one of these reasons:

  • The camp is already full
  • The registration deadline has passed
  • Your camper’s age doesn’t match the age range for that camp

What to try next:

✔ Double-check your camper’s birthdate in your account

✔ Try refreshing the page or logging out and back in

If you’ve checked those things and it still doesn’t make sense, email me, and I’d be happy to look into it for you.

I’m sorry you’re running into trouble—technology can be frustrating 😅

Before we dig deeper, here are a few quick things that fix most issues:

  • Try a different browser (Chrome or Safari works best)
  • Refresh the page or log out and back in
  • Make sure all required fields are filled in

If it’s still not working, please email with:

  • A screenshot (if possible)
  • The device/browser you are using

That helps me troubleshoot much faster for you.

Our e-transfer email is: bookkeeper@pinesbiblecamp.com

Please be sure to include your camper’s name in the message field so we can apply the payment correctly. We are set up for auto-deposit, so a security question/response is not required.

If you’ve already sent it and want to confirm we received it, just let me know.

Our age ranges are set carefully to make sure campers are safe and have the best experience possible.

Because of this, campers generally need to be within the listed age range for each camp.

If you feel your situation is unique, you’re welcome to email us with a bit more detail, and we can look at it together.

Yes—financial assistance is available, and we never want finances to be the reason a child can’t attend camp 💛

You can find information about assistance and the application process here.

If you have questions or would prefer to discuss your situation, you’re always welcome to email us.

Unfortunately, users are unable to make changes to the camper forms (Cabin Mate Request Form, Health Form, etc.) once they are submitted.

If you need to make a change to any of your child’s forms, please email us, and we can make the change(s) for you.